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Author Topic: Login Error  (Read 17881 times)

mohammad

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Login Error
« on: June 22, 2010, 11:22:00 am »
Dear Zydio,
Yesterday my Desktop version had problem to login in my profile
both Installation version and Portable version,
finally i uninstalled and re installed to fix software
my portable version had not any user but i saw it asking password  for "user1"
i don't know what is wrong

Zydio

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Re: Login Error
« Reply #1 on: June 22, 2010, 05:19:15 pm »
Dear Zydio,
Yesterday my Desktop version had problem to login in my profile
both Installation version and Portable version,
finally i uninstalled and re installed to fix software
my portable version had not any user but i saw it asking password  for "user1"
i don't know what is wrong

What OS are you using? Did you change something on your system the day the problem appeared, or you updated goText++ Desk!?

Zydio

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Re: Login Error
« Reply #2 on: June 23, 2010, 08:39:19 am »
I didn't do any thing
the only thing is my PC has connected to Lan Internet,
This happend to 2 of PC's here
I tested the portable on my laptop id had same problem "asking for password for USER1"
I thing changing in LAN Network has changed the dll of software
I forgot to keep that copy of portable one
next time i keep that one and send to you
Changing LAN can't be the problem, I use my copy of goText++ Desk! in lots of different networks..

Can you please tell me what Operating Systems (and version) do this 2 pc use?

Zydio

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Re: Login Error
« Reply #3 on: June 25, 2010, 08:16:31 am »
* Uninstalling is not deleting the corresponding files from Windows registry*
Yes, this is true, the uninstall does not delete goText++ Desk! registry data.
Maybe I should add a question like "do you want to remove application data?" in the uninstaller..

Anyway you say you had the problem both with the installed version and the portable one?
I'm thinking but I can't still find a clue on how the problem happened :(

Mip104

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Re: Login Error
« Reply #4 on: June 25, 2010, 08:44:08 am »
May be it is an exceptional situation ! I have not encountered that problem yet

Zydio

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Re: Login Error
« Reply #5 on: July 23, 2010, 07:56:25 am »
dear zydio,
the login problem is observed again
i deleted "profile" from my windows registery
So i set the services again
but for portable version,
i have 2 sources
one of them still working but other one on my flash memory asking password for "User1"
I have changed my system date and time
i changed back but no difference
and also i have a software which using sql database

I tested the portable version on the other PC , observe same login problem,
it means the "dll" files has been changed
if you want i can send you this corrupted portable version to you

on my system there is "Mcafee Antivirus" plus antispy

it is strange,
after one day, the portable version is working again

Sorry I missed your reply.
I don't understand, it is working back again after that day or not?

Zydio

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Re: Login Error
« Reply #6 on: July 23, 2010, 10:19:17 am »
Yes Zydio
It worked after one day
On my system now portable version is working
i sent whole folder to my friend in other country , she is using windows vista
she observed same error "Password for User1"

The country should not be a problem, if you change your windows regional settings on your pc the application still log you in fine.
Maybe it is some problem related to Vista/Seven? I tested goText++ Desk in those platform, I can't recall if I tested a portable version made on Xp on a Seven though.

Mip104

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Re: Login Error
« Reply #7 on: July 23, 2010, 10:43:42 am »
Is your windows 7 or vista a genuine one ?

Zydio

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Re: Login Error
« Reply #8 on: July 23, 2010, 10:45:27 am »
Is your windows 7 or vista a genuine one ?

Are you speaking to me or mohammad?
Nothing should change between the two anyway!

Mip104

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Re: Login Error
« Reply #9 on: July 23, 2010, 01:15:15 pm »
Is your windows 7 or vista a genuine one ?

Are you speaking to me or mohammad?
Nothing should change between the two anyway!

I am asking from mohammad, because some software will not work if the windows is not genuine one , that is why I am asking ...

Zydio

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Re: Login Error
« Reply #10 on: July 23, 2010, 01:16:47 pm »
Is your windows 7 or vista a genuine one ?

Are you speaking to me or mohammad?
Nothing should change between the two anyway!

I am asking from mohammad, because some software will not work if the windows is not genuine one , that is why I am asking ...

This should not apply to goText++ Desk!, all required crypto libraries are part of the portable package.

Mip104

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Re: Login Error
« Reply #11 on: July 23, 2010, 01:26:51 pm »
May be you are right Zydio, I am not sure if goText makes any Temp files, I suggest mohammd to delete all the temp files from the following path as well

C:\Documents and Settings\"your username"\Local Settings\Temp

Zydio

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Re: Login Error
« Reply #12 on: July 23, 2010, 01:28:35 pm »
May be you are right Zydio, I am not sure if goText makes any Temp files, I suggest mohammd to delete all the temp files from the following path as well

C:\Documents and Settings\"your username"\Local Settings\Temp

goText++ Desk! doesn't create temporary files.
On Window, if run in portable mode it only modifies the "gTD.ini" in the same directory as the "goText_pp_Desk.exe" file, if run in installed mode it writes to the windows registry.

Mip104

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Re: Login Error
« Reply #13 on: September 22, 2010, 04:50:10 pm »
At last, today I encountered this problem, login error and I can not access my profile any more, it seems this has happened after a chkdsk that the windows XP has done and it is not resolved after a simple restart

Zydio

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Re: Login Error
« Reply #14 on: September 22, 2010, 05:06:20 pm »
At last, today I encountered this problem, login error and I can not access my profile any more, it seems this has happened after a chkdsk that the windows XP has done and it is not resolved after a simple restart
If chkdsk run on windows startup it means that some disk error has been found: maybe some file has been corrupted, and one of this file is your goText++ Desk! profile data.
In this specific unlucky event should be normal that you can't access your profile data :(